Showing posts with label Phone Interview. Show all posts
Showing posts with label Phone Interview. Show all posts

Wednesday, 5 February 2014

9 Tips For Making Success of Job Interview On the Phone


  1. Get relevant information up front
  2. Confirm the appointment
  3. Make notes
  4. Don't interview on the spot
  5. Be prepared
  6. Stand up
  7. Take your time
  8. Wrap it up well
  9. Send a thank you note

Sunday, 12 February 2012

How to Stand Out in a Phone Interview

More employers are using phone interviews as screening mechanisms to narrow down their applicant pool. These calls can range from short and perfunctory to long and in-depth, but either way, it's crucial to be prepared for them.

Here are 10 tips to help you become a phone interview ninja:
1. Ask ahead of time how much time to allot for the call.This can tell you what type of interview to expect. If you're told it'll take 10 to 15 minutes, it's just going to be a simple screening to check your basic match-up with the job. But if you're told to set aside 45 minutes or an hour, expect a much more thorough call where you might be asked about past accomplishments and where you might face behavioral interview questions.
2. Make sure you have somewhere quiet to talk where you won't be interrupted. This sounds obvious, but some candidates on phone interviews get interrupted by kids, barking dogs, coworkers at their current jobs, or other calls coming in. Not only does this come across as unprofessional and as if you're not taking the opportunity seriously, but it also will harm your ability to focus.

Tuesday, 30 August 2011

Top 10 Interview Questions – Recap

Question 1. Tell me about yourself.
“Tell me about yourself” is a very common question, but it is also the question which most candidates do not do well on. The challenge is because it is normally the first question asked, job candidates miss an important opportunity to make a great first impression.
The good news is with some preparation and a lot of practice, you make a phenomenal first impression by answering this question well.
First, what not to do:
  1. Do not recite your resume or academic transcript. The interviewer can read your resumé.
  2. Do not ramble an answer. Since this is a very common question, candidates are expected to have a good, concise answer. Being caught-off guard with this question without a good answer shows recruiters that a candidate did not prepare properly.
  3. Do not give a common, boring response. Excite me. Interest me. You’re talking about yourself, so take the opportunity and promote yourself as to why the recruiter should hire you.
So, with that in mind, what should you say? Here are some ideas and tips:
  1. Talk about your passions. Why did you chose the degree you did at university? Why did you chose this career path. Let me get to know you beyond the resume and academic transcript.
  2. Talk about your goals. Why are you here? What about you and your personality excites you about my company and this job?
  3. Pick one or two KEY things and achievements about your background–the things that best define you and put you in the best light–and tell me about it. Don’t take too long, and as I said earlier, don’t tell me everything in your background. Just pick the two things you want me to know about you. What accomplishments are you most proud of? What defines you as a person? What motivates you? What was your best experience so far? Tell me that. And remember, it doesn’t have to be exclusively on the professional front. Some of the best answers I have heard from job candidates is when there were telling me about being captain of a sports team or a community group they were involved in. The important thing to remember is that your examples should show why you are a special and unique person I need to hire.
  4. Share your dreams and ambitions. Tell me an interesting story.
  5. Since this is a very common question, practice, practice, and then practice some more. Write out some ideas of key stories from your background, and then practice telling your story in a concise and entertaining manner. I strongly recommend practicing this with friends and family, and get their honest and candid feedback on your response. Be sure to ask what you can do better. Then try again.
  6. Keep the answer to a couple of minutes.
  7. Watch the body language of the interviewer. Are they interested in what you are saying? Are they smiling and listening intently?
The most important thing about this question is to make the recruiter like you. By sharing an enthusiastic story, speaking with passion about your experiences and yourself, you will be highly likable and most importantly, memorable.
The good news is since most people give a boring summary of their resume, you really have the opportunity to stand-out by being different and telling a story which is interesting and exciting.

Potential answer:

At a young age, I had a passion for technology, so when it came to select a course of study at my university, computer science was a natural decision. I have enjoyed studying for the past four years, and now look forward to not only continuing this education but also delivering world class solutions for companies. Outside of work, I enjoy group activities such as football and music.

2. What are your Greatest Strengths?

In asking this question the interviewer is simply trying to figure out whether you can do the job and whether you will fit in at the company.
To answer this question, focus on how your technical skills solve a problem the company has and may possibly benefit the company.

Potential answer:

I am very good at supervising and managing the members of our team and being the liaison with management. My team had a major project due and we hit a snag; our client had not made some necessary adjustments so the data migration was going to be delayed by three weeks. I split the team in half to focus one half on the current project while the other half dealt with the data issue. Ultimately, it worked perfectly. I kept our management team in the loop every step of the way and we came in 5% under budget and on time – under some really tough circumstances.

3. What Are Your Weaknesses?

By asking this question, the interviewer is trying to (a) screen out people who confess to weaknesses that are unacceptable given the position and (b) see how you deal with an uncomfortable question.
Answer this question by minimizing your weakness and emphasizing your strengths and giving a weakness that is also a strength. Be honest, but do not be absurdly blunt. Focus on professional traits, not personal traits, because professional traits can be learned.

Potential answer:

  • I am always working on improving my communication skills to be a more effective presenter. I recently took a seminar at MIT on effective IT communication skills.
  • One of my weaknesses was to take on too many projects with too little time to complete to my high standards. I have learned to prioritize and set realistic goals. I am now more focused and productive professionally and personally.

4. Why Should We Hire You?

By asking this question the interviewer is trying to (a) see how prepared you are, (b) determine how you handle a problem, (c) see why you would help the company and (d) determine your real motivations for seeking employment.
To answer this question, relax, this is simply a chance for you to explain how your skills and abilities provide the employer with a benefit by giving examples.

Potential answer:

  • My research indicates you need someone with a help-desk background to reduce the call volume diverted to supervisor level employees. In my 4 years at ABC, I was able to reduce call volume by over 40%. I am confident while working with your team, we could significantly reduce call volume.
  • As we have discussed, your website is very static and needs new and creative approaches to compete in today’s market. To effectively compete, the site needs to be a database-backed site with dynamically generated content, like your competitor BGM, LLC. Working with you, I am confident we could do the same here to increase sales and drive more volume to our profit centers.

5. Why Do You Want to Work Here?

By asking this question the interviewer is (a) trying to determine that you have prepared and are not just interviewing because there is an available position and (b) trying to get a sense of the value you would add.
To answer this question, focus on how your experience allows you to solve a specific problem and give examples.

Potential answer:

I have always greatly admired ABC. After researching the company I came to admire it even more and understand that you are planning to expand into Europe and will need significant support here for the European team. Based on my experiences with XYZ in providing dedicated support for their European team, I am confident that I could bring new innovative solutions to help improve the performance and efficiency of the team. Exactly like the time I was responsible for integrating, rolling out and eventually supporting SDR4, XYZ’s own project management software.

6. What Are Your Goals?

By asking this question the interviewer is (a) giving you a chance to talk about your goals, (b) trying to see if you are a thoughtful, driven candidate and (c) trying to determine whether you fit within the organization.
To answer this question, again link your skills to the customers need and show how your goals benefit the company. Sometimes it is best to talk about short-term and intermediate goals rather than locking yourself into the distant future.

Potential answer:

  • I have been looking for a position that will allow me to use C++. My primary goal was to find a company using C++ like yours. I may have some learning to do, but I hope that in six months I will be the person people turn to for the right answers. Ultimately, I look forward to managing projects.
  • My short-term goal is to come work with the team and finish Project Unicorn by using my knowledge of C++ to add functionality just like I did when XYZ put out HyperTee 2.0. My intermediate goal is to continue to build responsibility and move into a more senior position. Ultimately, I’d like to use my technical skills and leadership ability to manage a team that is building new and creative solutions that hit our bottom line.

7. Why Did You Leave (or Why Are You Leaving) Your Job?

By asking this question the interviewer is trying to (a) see if you will fit in, (b) see whether you will stay at the company for a suitable period of time, (c) determine if you are worth the company’s investment and (d) find out if there is anything wrong with you.
To answer this question, deal with the interviewer’s needs and state your reasons for leaving in a positive context.

Potential answer:

If you were laid off, show you were just one of many.
I joined the company because it was a startup and I would get a lot of opportunities to take on more responsibility quickly. Unfortunately, the rapid shift in the economy left us under-capitalized to properly market what ultimately will be a great product. Ultimately, for the survival of the company, management needed to reduce costs by eliminating the support team of which I was a key member.
If you were fired, show that you had a different approach than management.
I am a firm believer that all customers deserve the highest possible customer service experience even if it means being on the phone a little longer than my colleagues. My clients do not need to call back, because I take the extra time to resolve all their problems in one call. At times, going this extra mile affects my call times and the number of calls handled.
If you are a recent college graduate, show that you will fit in and that you are trainable.
  • My education has provided me with valuable job skills, but more importantly, it has equipped me with the foundation to learn skills quickly throughout my career. By learning a base set of programming languages, I now know how to pick up any new language rapidly. The best part of my education? It expanded my mind and opened me up to new ways of thinking.
  • By working in teams over the term of certain classes, I learned what makes teams tick and how to provide effective feedback that other members of the team can use.”
If you are simply switching companies, show that you will fit in, stick around and are worth the investment. For example:
Having originally joined XYZ out of college I realized that I would not have the opportunity to work in activities that hit their bottom line. I am now looking to work with you to use my buying and negotiating skills to cut costs within the IT department.

8. What do you like most about your job?

By asking this question, the interviewer wants to know (a) what motivates you and (b) about your work values.
To answer this question, stress the values held by the employer and focus on performance and getting the job done. Try to use examples.

Potential answer:

  • I was very satisfied in my last job, because I worked directly with the programmers and solving their problems; that is an important part of the job for me.
  • I enjoy working with a team of competent, energetic and innovative professionals to develop and implement exciting projects. In the past year, I worked closely with one of our best project managers and learned a great deal about decision-making and implementing solutions on a tight deadline. I am looking forward to working in a similar environment that encourages team effort and initiative. Really though, most of all, I enjoy seeing the results of our efforts translated into satisfied customers and new projects.

9. What makes you unique?

By asking this question, the interviewer is trying to get at the core of why they should hire you over the other candidates – some of whom may look remarkably similar to you. Be prepared to take this key opportunity to emphasize why you are different.
Focus on your skills, abilities, qualifications and experiences that may be unique compared to the rest of your competition.

Potential answer:

If I look carefully at my experience at ABC, I know there is one thing that really stands out, I not only write code in a variety of different languages but I can communicate in a very clear and concise manner to management why changing code could contribute to the bottom line of the business. My ability to put complex technical requirements into plain English for non-technical members of the team allowed our team to outperform every single team at ABC.

10. Why are you looking for a new job?

In asking this question the interviewer is trying to determine whether you can do the job.
To answer this question, avoid blaming other people or circumstances and focus on your ability to bring skills relevant to a company problem and demonstrate these skills by providing a specific example.

Potential answer:

I love a challenge. I am looking for a position where I get a chance to put my skills to the test on a daily basis.

Monday, 22 August 2011

Top 10 Interview Question 10: Why are you looking for a new job?

Why are you looking for a new job?

In asking this question the interviewer is trying to determine whether you can do the job.
To answer this question, avoid blaming other people or circumstances and focus on your ability to bring skills relevant to a company problem and demonstrate these skills by providing a specific example.

Potential answer:

I love a challenge. I am looking for a position where I get a chance to put my skills to the test on a daily basis.

Worst Answer:
  • I am bored from my old job. 

Top 10 Interview Question 9: What Makes You Unique?

What makes you unique?

By asking this question, the interviewer is trying to get at the core of why they should hire you over the other candidates – some of whom may look remarkably similar to you. Be prepared to take this key opportunity to emphasize why you are different.
Focus on your skills, abilities, qualifications and experiences that may be unique compared to the rest of your competition.

Potential answer:

If I look carefully at my experience at ABC, I know there is one thing that really stands out, I not only write code in a variety of different languages but I can communicate in a very clear and concise manner to management why changing code could contribute to the bottom line of the business. My ability to put complex technical requirements into plain English for non-technical members of the team allowed our team to outperform every single team at ABC.

Worst Answer:
  • My Height
  • My dressing.
  • I am very intelligent. 

Top 10 Interview Question 8: What do You Like Most About Your Job?

What do you like most about your job?

By asking this question, the interviewer wants to know (a) what motivates you and (b) about your work values.
To answer this question, stress the values held by the employer and focus on performance and getting the job done. Try to use examples.

Potential answer:

  • I was very satisfied in my last job, because I worked directly with the programmers and solving their problems; that is an important part of the job for me.
  • I enjoy working with a team of competent, energetic and innovative professionals to develop and implement exciting projects. In the past year, I worked closely with one of our best project managers and learned a great deal about decision-making and implementing solutions on a tight deadline. I am looking forward to working in a similar environment that encourages team effort and initiative. Really though, most of all, I enjoy seeing the results of our efforts translated into satisfied customers and new projects.
Worst Answer:
  • Facebook, Chatting etc is allowed there.
  • There is no workload.

Top 10 Interview Question 7: Why Did You Leave Your Job?

7. Why Did You Leave (or Why Are You Leaving) Your Job?

By asking this question the interviewer is trying to (a) see if you will fit in, (b) see whether you will stay at the company for a suitable period of time, (c) determine if you are worth the company’s investment and (d) find out if there is anything wrong with you.
To answer this question, deal with the interviewer’s needs and state your reasons for leaving in a positive context.

Potential answer:

If you were laid off, show you were just one of many.
I joined the company because it was a startup and I would get a lot of opportunities to take on more responsibility quickly. Unfortunately, the rapid shift in the economy left us under-capitalized to properly market what ultimately will be a great product. Ultimately, for the survival of the company, management needed to reduce costs by eliminating the support team of which I was a key member.
If you were fired, show that you had a different approach than management.
I am a firm believer that all customers deserve the highest possible customer service experience even if it means being on the phone a little longer than my colleagues. My clients do not need to call back, because I take the extra time to resolve all their problems in one call. At times, going this extra mile affects my call times and the number of calls handled.
If you are a recent college graduate, show that you will fit in and that you are trainable.
  • My education has provided me with valuable job skills, but more importantly, it has equipped me with the foundation to learn skills quickly throughout my career. By learning a base set of programming languages, I now know how to pick up any new language rapidly. The best part of my education? It expanded my mind and opened me up to new ways of thinking.
  • By working in teams over the term of certain classes, I learned what makes teams tick and how to provide effective feedback that other members of the team can use.”

If you are simply switching companies, show that you will fit in, stick around and are worth the investment. For example:
Having originally joined XYZ out of college I realized that I would not have the opportunity to work in activities that hit their bottom line. I am now looking to work with you to use my buying and negotiating skills to cut costs within the IT department.


Worst Answer:
  • I was fired.
  • I am not able to work properly. 

Top Ten Interview Question 6: What Are Your Goals?

Number 6. What Are Your Goals?

By asking this question the interviewer is (a) giving you a chance to talk about your goals, (b) trying to see if you are a thoughtful, driven candidate and (c) trying to determine whether you fit within the organization.
To answer this question, again link your skills to the customers need and show how your goals benefit the company. Sometimes it is best to talk about short-term and intermediate goals rather than locking yourself into the distant future.

Potential answer:

  • I have been looking for a position that will allow me to use C++. My primary goal was to find a company using C++ like yours. I may have some learning to do, but I hope that in six months I will be the person people turn to for the right answers. Ultimately, I look forward to managing projects.
  • My short-term goal is to come work with the team and finish Project Unicorn by using my knowledge of C++ to add functionality just like I did when XYZ put out HyperTee 2.0. My intermediate goal is to continue to build responsibility and move into a more senior position. Ultimately, I’d like to use my technical skills and leadership ability to manage a team that is building new and creative solutions that hit our bottom line.
Worst Answer:
  • Become a famous developer, designer, etc.
  • Open my own organization.

Top 10 Interview Question 5: Why Do You Want To Work Here?

Number 5. Why Do You Want to Work Here?

By asking this question the interviewer is (a) trying to determine that you have prepared and are not just interviewing because there is an available position and (b) trying to get a sense of the value you would add.
To answer this question, focus on how your experience allows you to solve a specific problem and give examples.

Potential answer:

I have always greatly admired ABC. After researching the company I came to admire it even more and understand that you are planning to expand into Europe and will need significant support here for the European team. Based on my experiences with XYZ in providing dedicated support for their European team, I am confident that I could bring new innovative solutions to help improve the performance and efficiency of the team. Exactly like the time I was responsible for integrating, rolling out and eventually supporting SDR4, XYZ’s own project management software.

Worst Answer:
  • I want to switch to another company.

10 Answers You Should Know Before Your Job Interview


  1. Tell me about yourself.
    Chances are the employer doesn’t want to know how much you weighed when you were born, when you learned to tie your shoes, or how much you had to drink last night. He or she wants to know how you would fit into the company and what your relevant job experience is. You might answer by asking the interviewer what he’d like to know. Or you might talk about your education, the fact that you’re a team player, or whatever you think might be important to this particular company.
  2. Why should we hire you?
    Even though five people may be waiting outside, you need to sound confident, calm, and capable. Explain how your experience has prepared you for the job. Emphasize the qualities you think the employer is looking for, such as your outstanding work ethic or the fact that you’re a fast learner.
  3. What is your worst characteristic?
    Some human resource specialists suggest that you make a virtue sound like a flaw. “I tend to be a perfectionist,” or, “Everyone says I work too hard.” But others say these answers have become clichés. Mention a minor flaw, such as, “I think I’m too outspoken at times, but I’m working on it.”
  4. Where do you want to be five years from now?
    Let the interviewer know you’re looking for job stability and that you aren’t planning to use this job as a temporary stopping point in your quest for a better position. You
    could say, “I’d like to be employed in a small company like this one, where I can learn,
    contribute, and advance.”
  5. Why did you leave your last job?
    Never put your former employer or your co-workers in a negative light. Don’t blame them for your departure. Give a positive reason, such as you left to take advantage of another opportunity that was better suited to your skills.
  6. Tell me about a problem you had in your life and how you solved it.
    Be prepared with a short answer that shows you’re resourceful. “I really wanted to go to a private university, but my parents didn’t have the money. I went to a community college for two years, worked part time and saved my money so I could attend the last two years at the college of my choice.”
  7. Have you had difficulties getting along with supervisors or co-workers?
    You’d have to be a saint to have had no problems with the people you worked with. You might answer, “Nothing major. I try to get along with everyone.”
  8. How do you deal with stress on the job?
    The employer wants to know if you’re going to run out the door when things get stressful. Ask yourself if you thrive on working with deadlines or if you need creative time to function more effectively. Think about how you handle stress and be honest. “I focus on the work I’m doing,” or, “I make time to work out at the gym.”
  9. What salary do you want for this job?
    Rather than stating a definite figure, tell the interviewer you’d expect to get somewhere in the standard range paid for this position.
  10. Do you have questions for me?
    Always have a few questions. They show that you researched the company. Ask about a
    current issue the company is working on or how their recent layoff in another department
    affected company morale.
Remember-- the job interview is a two-way discovery process. By doing your homework and answering interview questions intelligently, you’re striving to prove you’re the person for the job On the other hand, you need to decide--sometimes in the midst of the questions---if the position you’re applying for is what you want to do and if the company is where you want to spend most of your time for the next few (at least) years.

Top 10 Interview Question 4: Why Should We Hire You?

Number 4. Why Should We Hire You?
By asking this question the interviewer is trying to (a) see how prepared you are, (b) determine how you handle a problem, (c) see why you would help the company and (d) determine your real motivations for seeking employment.
To answer this question, relax, this is simply a chance for you to explain how your skills and abilities provide the employer with a benefit by giving examples.

Potential answer:
  • My research indicates you need someone with a help-desk background to reduce the call volume diverted to supervisor level employees. In my 4 years at ABC, I was able to reduce call volume by over 40%. I am confident while working with your team, we could significantly reduce call volume.
  • As we have discussed, your website is very static and needs new and creative approaches to compete in today’s market. To effectively compete, the site needs to be a database-backed site with dynamically generated content, like your competitor BGM, LLC. Working with you, I am confident we could do the same here to increase sales and drive more volume to our profit centers.
Worst Answer
  • I'am qualified for this positions.
  • I've answered all the interview questions.

5 Tips to Acing An Interview

1. Be Unique

This is by far, the biggest tip I can give anyone who's looking for a job and I'll tell you why it works: Everyone looks the same on paper. Anyone reviewing your resume has also reviewed hundreds of other resumes, both in relation to the job you're applying for as well as any other positions they might have open. As a result, they've seen the words "Objective" and "Work Experience" more times than they can count and honestly, it all becomes a haze after a while.
So here's what you do — you stand out. You don't look like everyone else. Maybe you accomplish this with a not-so-standard kind of paper or something equally as subtle. As for me? I went all out. I created a website with a fun "10 Reasons You Should Hire Me" quiz and turned my resume into a full-color tri-fold brochure.
Yes, there were times when someone else was just clearly more qualified than I was for the job but I'll tell you this — I ALWAYS got a call-back for that coveted interview and even in the instances where I didn't get the job, I almost always got offered a different position in the company. Why? Because they liked me too much to just let me go somewhere else.

2. Learn the Art of Resume B.S.

There is truly an art to writing a resume, and if you're not sure of where the line between fact and fiction lies, here it is: While you should never blatantly lie on your resume, it is acceptable and even expected to make your previous positions sound absolutely amazing.
It doesn't matter how menial, how common or entry-level that position might have been — you were an expert at it and turned it into an important component of the company.
I once reviewed a resume for a girl who had a position that sounded something like this:
"...responsible for managing all corporate duplication equipment and overseeing document distribution for Fortune 500 firm..."
Her job? She was a copy clerk. And I knew that when I read her resume. But she obviously took her job very seriously and anyone who can make something that impressive out of a copy clerk position was worth another look. Incidentally, I hired her.

3. Never Say Can't

Along the same lines as Rule #2, while you don't want to commit yourself to skills you truly don't have, there are ways to diffuse a lack of knowledge in a particular area.
Instead of saying "I don't know how to do that" or "I don't have that skill" say something like "I haven't used that particular software/system but I have used X, Y, and Z so I'm sure I'll have no problem." The point is to replace "can't" with something more positive such as "I can learn it," "I can do it," "I can figure it out."

4. Look 'Em In The Eye

During one of my stints in Corporate America, our CEO ordered every employee to attend an on-site course on Business Communication. Most of the seminar revolved around identifying personality types and learning to match your conversation to the other person's natural type. It was interesting, but what really stood out for me was the coach's tip to always look people in the eye. It conveys the trustworthiness and confidence that prospective employers look for.
This is actually harder than it sounds, especially when you're nervously trying to close a big deal or in this case, make it through an interview. So here's the tip I learned, one that has served me well: If looking them in the eye makes you uncomfortable, look at the bridge of their nose instead. They can't tell the difference and you'll come across as being direct, honest and confident.
And while you're staring at the bridge of their nose, lean in (conveys interest in the conversation) and be animated. Smile, show concentration, even surprise if they tell a story that calls for it. The goal here is to turn your interview into an enjoyable, invigorating "meeting."

5. Use a Strength as Your Weakness

It's not unusual for your interview to include some probing questions, such as "What is your biggest strength?" and the more dreaded "What is your biggest weakness?"
Most people have an easy time talking about their strengths but what on Earth should you say about your weakness? The answer? Pick a strength and talk about its downside.

How to Answer 23 of the Most Common Interview Questions

1. So, tell me a little about yourself.
I'd be very surprised if you haven't been asked this one at every interview. It's probably the most asked question because it sets the stage for the interview and it gets you talking. Be careful not to give the interviewer your life story here. You don't need to explain everything from birth to present day. Relevant facts about education, your career and your current life situation are fine.

2. Why are you looking (or why did you leave you last job)?
This should be a straightforward question to answer, but it can trip you up. Presumably you are looking for a new job (or any job) because you want to advance your career and get a position that allows you to grow as a person and an employee. It's not a good idea to mention money here, it can make you sound mercenary. And if you are in the unfortunate situation of having been downsized, stay positive and be as brief as possible about it. If you were fired, you'll need a good explanation. But once again, stay positive.

3. Tell me what you know about this company.
Do your homework before you go to any interview. Whether it's being the VP of marketing or the mailroom clerk, you should know about the company or business you're going to work for. Has this company been in the news lately? Who are the people in the company you should know about? Do the background work, it will make you stand out as someone who comes prepared, and is genuinely interested in the company and the job.

4. Why do you want to work at X Company?
This should be directly related to the last question. Any research you've done on the company should have led you to the conclusion that you'd want to work there. After all, you're at the interview, right? Put some thought into this answer before you have your interview, mention your career goals and highlight forward-thinking goals and career plans.

5. What relevant experience do you have?
Hopefully if you're applying for this position you have bags of related experience, and if that's the case you should mention it all. But if you're switching careers or trying something a little different, your experience may initially not look like it's matching up. That's when you need a little honest creativity to match the experiences required with the ones you have. People skills are people skills after all, you just need to show how customer service skills can apply to internal management positions, and so on.

6. If your previous co-workers were here, what would they say about you?
Ok, this is not the time for full disclosure. If some people from your past are going to say you're a boring A-hole, you don't need to bring that up. Stay positive, always, and maybe have a few specific quotes in mind. "They'd say I was a hard worker" or even better "John Doe has always said I was the most reliable, creative problem-solver he'd ever met."

7. Have you done anything to further your experience?
This could include anything from night classes to hobbies and sports. If it's related, it's worth mentioning. Obviously anything to do with further education is great, but maybe you're spending time on a home improvement project to work on skills such as self-sufficiency, time management and motivation.

8. Where else have you applied?
This is a good way to hint that you're in demand, without sounding like you're whoring yourself all over town. So, be honest and mention a few other companies but don't go into detail. The fact that you're seriously looking and keeping your options open is what the interviewer is driving at.

9. How are you when you're working under pressure?
Once again, there are a few ways to answer this but they should all be positive. You may work well under pressure, you may thrive under pressure, and you may actually PREFER working under pressure. If you say you crumble like aged blue cheese, this is not going to help you get your foot in the door.

10. What motivates you to do a good job?
The answer to this one is not money, even if it is. You should be motivated by life's noble pursuits. You want recognition for a job well done. You want to become better at your job. You want to help others or be a leader in your field.

11. What's your greatest strength?
This is your chance to shine. You're being asked to explain why you are a great employee, so don't hold back and stay do stay positive. You could be someone who thrives under pressure, a great motivator, an amazing problem solver or someone with extraordinary attention to detail. If your greatest strength, however, is to drink anyone under the table or get a top score on Mario Kart, keep it to yourself. The interviewer is looking for work-related strengths.

12. What's your biggest weakness?
If you're completely honest, you may be kicking yourself in the butt. If you say you don't have one, you're obviously lying. This is a horrible question and one that politicians have become masters at answering. They say things like "I'm perhaps too committed to my work and don't spend enough time with my family." Oh, there's a fireable offense. I've even heard "I think I'm too good at my job, it can often make people jealous." Please, let's keep our feet on the ground. If you're asked this question, give a small, work-related flaw that you're working hard to improve. Example: "I've been told I occasionally focus on details and miss the bigger picture, so I've been spending time laying out the complete project every day to see my overall progress."

13. Let's talk about salary. What are you looking for?
Run for cover! This is one tricky game to play in an interview. Even if you know the salary range for the job, if you answer first you're already showing all your cards. You want as much as possible, the employer wants you for as little as you're willing to take. Before you apply, take a look at salary.com for a good idea of what someone with your specific experience should be paid. You may want to say, "well, that's something I've thought long and hard about and I think someone with my experience should get between X & Y." Or, you could be sly and say, "right now, I'm more interested in talking more about what the position can offer my career." That could at least buy you a little time to scope out the situation. But if you do have a specific figure in mind and you are confident that you can get it, I'd say go for it. I have on many occasions, and every time I got very close to that figure (both below and sometimes above).

14. Are you good at working in a team?
Unless you have the I.Q. of a houseplant, you'll always answer YES to this one. It's the only answer. How can anyone function inside an organization if they are a loner? You may want to mention what part you like to play in a team though; it's a great chance to explain that you're a natural leader.

15. Tell me a suggestion you have made that was implemented.
It's important here to focus on the word "implemented." There's nothing wrong with having a thousand great ideas, but if the only place they live is on your notepad what's the point? Better still, you need a good ending. If your previous company took your advice and ended up going bankrupt, that's not such a great example either. Be prepared with a story about an idea of yours that was taken from idea to implementation, and considered successful.

16. Has anything ever irritated you about people you've worked with?
Of course, you have a list as long as your arm. But you can't say that, it shows you as being negative and difficult to work with. The best way to answer this one is to think for a while and then say something like "I've always got on just fine with my co-workers actually."

17. Is there anyone you just could not work with?
No. Well, unless you're talking about murderers, racists, rapists, thieves or other dastardly characters, you can work with anyone. Otherwise you could be flagged as someone who's picky and difficult if you say, "I can't work with anyone who's a Bronco's fan. Sorry."

18. Tell me about any issues you've had with a previous boss.
Arrgh! If you fall for this one you shouldn't be hired anyway. The interviewer is testing you to see if you'll speak badly about your previous supervisor. Simply answer this question with extreme tact, diplomacy and if necessary, a big fat loss of memory. In short, you've never had any issues.

19. Would you rather work for money or job satisfaction?
It's not a very fair question is it? We'd all love to get paid a Trump-like salary doing a job we love but that's rare indeed. It's fine to say money is important, but remember that NOTHING is more important to you than the job. Otherwise, you're just someone looking for a bigger paycheck.

20. Would you rather be liked or feared?
I have been asked this a lot, in various incarnations. The first time I just drew a blank and said, "I don't know." That went over badly, but it was right at the start of my career when I had little to no experience. Since then I've realized that my genuine answer is "Neither, I'd rather be respected." You don't want to be feared because fear is no way to motivate a team. You may got the job done but at what cost? Similarly, if you're everyone's best friend you'll find it difficult to make tough decisions or hit deadlines. But when you're respected, you don't have to be a complete bastard or a lame duck to get the job done.

21. Are you willing to put the interests of X Company ahead of your own?
Again, another nasty question. If you say yes, you're a corporate whore who doesn't care about family. If you say no, you're disloyal to the company. I'm afraid that you'll probably have to say yes to this one though, because you're trying to be the perfect employee at this point, and perfect employees don't cut out early for Jimmy's baseball game.

22. So, explain why I should hire you.
As I'm sure you know, "because I'm great" or "I really need a job" are not good answers here. This is a time to give the employer a laundry list of your greatest talents that just so happen to match the job description. It's also good to avoid taking potshots at other potential candidates here. Focus on yourself and your talents, not other people's flaws.

23. Finally, do you have any questions to ask me?
I'll finish the way I started, with one of the most common questions asked in interviews. This directly relates to the research you've done on the company and also gives you a chance to show how eager and prepared you are. You'll probably want to ask about benefits if they haven't been covered already. A good generic one is "how soon could I start, if I were offered the job of course." You may also ask what you'd be working on. Specifically, in the role you're applying for and how that affects the rest of the company. Always have questions ready, greeting this one with a blank stare is a rotten way to finish your interview. Good luck and happy job hunting.

Top 10 Interview Questions 2 and 3: Strengths and Weaknesses


2. What are your Greatest Strengths?

In asking this question the interviewer is simply trying to figure out whether you can do the job and whether you will fit in at the company.

To answer this question, focus on how your technical skills solve a problem the company has and may possibly benefit the company.

Potential answer:

I am very good at supervising and managing the members of our team and being the liaison with management. My team had a major project due and we hit a snag; our client had not made some necessary adjustments so the data migration was going to be delayed by three weeks. I split the team in half to focus one half on the current project while the other half dealt with the data issue. Ultimately, it worked perfectly. I kept our management team in the loop every step of the way and we came in 5% under budget and on time – under some really tough circumstances.

 Worst Answers:

  • I'm very intelligent.
  • I've laptop, bike, car etc.

3. What Are Your Weaknesses?

By asking this question, the interviewer is trying to (a) screen out people who confess to weaknesses that are unacceptable given the position and (b) see how you deal with an uncomfortable question.

Answer this question by minimizing your weakness and emphasizing your strengths and giving a weakness that is also a strength. Be honest, but do not be absurdly blunt. Focus on professional traits, not personal traits, because professional traits can be learned.

Potential answer:

  • I am always working on improving my communication skills to be a more effective presenter. I recently took a seminar at MIT on effective IT communication skills.
  • One of my weaknesses was to take on too many projects with too little time to complete to my high standards. I have learned to prioritize and set realistic goals. I am now more focused and productive professionally and personally.
Worst Answers:
  • I'm really lazy.
  • I can't control my temper.
  • I killed my last boss.

Top 10 Interview Questions: Part 1 Tell Me About Yourself

Question 1. Tell me about yourself.
“Tell me about yourself” is a very common question, but it is also the question which most candidates do not do well on. The challenge is because it is normally the first question asked, job candidates miss an important opportunity to make a great first impression.
The good news is with some preparation and a lot of practice, you make a phenomenal first impression by answering this question well.
First, what not to do:

  1. Do not recite your resume or academic transcript. The interviewer can read your resumé.
  2. Do not ramble an answer. Since this is a very common question, candidates are expected to have a good, concise answer. Being caught-off guard with this question without a good answer shows recruiters that a candidate did not prepare properly.
  3. Do not give a common, boring response. Excite me. Interest me. You’re talking about yourself, so take the opportunity and promote yourself as to why the recruiter should hire you.

So, with that in mind, what should you say? Here are some ideas and tips:

  1. Talk about your passions. Why did you chose the degree you did at university? Why did you chose this career path. Let me get to know you beyond the resume and academic transcript.
  2. Talk about your goals. Why are you here? What about you and your personality excites you about my company and this job?
  3. Pick one or two KEY things and achievements about your background–the things that best define you and put you in the best light–and tell me about it. Don’t take too long, and as I said earlier, don’t tell me everything in your background. Just pick the two things you want me to know about you. What accomplishments are you most proud of? What defines you as a person? What motivates you? What was your best experience so far? Tell me that. And remember, it doesn’t have to be exclusively on the professional front. Some of the best answers I have heard from job candidates is when there were telling me about being captain of a sports team or a community group they were involved in. The important thing to remember is that your examples should show why you are a special and unique person I need to hire.
  4. Share your dreams and ambitions. Tell me an interesting story.
  5. Since this is a very common question, practice, practice, and then practice some more. Write out some ideas of key stories from your background, and then practice telling your story in a concise and entertaining manner. I strongly recommend practicing this with friends and family, and get their honest and candid feedback on your response. Be sure to ask what you can do better. Then try again.
  6. Keep the answer to a couple of minutes.
  7. Watch the body language of the interviewer. Are they interested in what you are saying? Are they smiling and listening intently?

The most important thing about this question is to make the recruiter like you. By sharing an enthusiastic story, speaking with passion about your experiences and yourself, you will be highly likable and most importantly, memorable.
The good news is since most people give a boring summary of their resume, you really have the opportunity to stand-out by being different and telling a story which is interesting and exciting.

Potential answer:

At a young age, I had a passion for technology, so when it came to select a course of study at my university, computer science was a natural decision. I have enjoyed studying for the past four years, and now look forward to not only continuing this education but also delivering world class solutions for companies. Outside of work, I enjoy group activities such as football and music.

 The Worst Answer


What is the worst “tell me about yourself” answer you can give? Never, ever say, “So, what would you like to know?” This tells the interviewer that you haven’t prepared for the interview and probably won’t be prepared for the job either. This is an interview killer.

 

Wednesday, 3 August 2011

How to Negotiate a Salary?

Salary negotiation is a major issue that comes into place when the interview is going to end and you are about to get an offer letter. Is salary negotiation tough? Negotiating salary is an art that needs to be mastered to get the best salary. How to negotiate salary? You must first know your worth. Know more secrets to negotiate salary here…

Many financial experts are predicting a double dip depression even though there are signs of improvement in the economy. Is this the right time to negotiate a salary or just accept it if you get a job offer now? There is no harm in negotiating salary if we you are sure that you are not being paid what the job demands. How to negotiate a salary now is the question that is occupying our mind right now? Here are some tips to negotiate a salary.

1. Know your worth: Many candidates end up getting salary much lower than what their grade demands as they are not aware of their worth. There are various online career websites that gives you details about how much you are worth based on various parameters like your experience, certifications, skill set, etc. You may also speak to your colleagues or friends who are in the same field as you to know your worth. Few of these websites include PayScale, Salary, etc.

2. Wait till the employer asks you: Don’t do the mistake of talking about salary before your future employer starts the discussion. If you initiate discussions related to salary, employer may feel that you are more inclined towards salary and not the job. This may backfire and sometimes may result in you not getting the job even though you have the required qualification.

3. Avoid clear figures: Another mistake that many candidates do when negotiating salary is disclosing a clear figure. It is always wise to quote your salary expectations in range or percentage; an example would be 10 to 15% increase or $50,000 to $60,000. Make sure not to quote below what the employer is ready to offer. If you know the employer has budgeted $60,000 for the position, don’t end up quoting $40k or $45k. This budget should give you an idea about how much this position is worth.

4. An early review: If you liked the job and the company, but is sure that the employer will not be able to give you the salary you expect then you can negotiate to have your performance review earlier than the usual review period and give you a raise.

5. Negotiate Perks: There are situations when you might lose a job if the employer thinks you are asking for a very high pay. In such scenarios, it is better to negotiate in get the money you want in terms of perks. You may negotiate the employer to give you bonuses or various other perks. This way both you and the employer can be happy.

Keep these tips in mind when negotiating a salary and I am sure you will definitely be able to get better salary regardless of whether the economy is in upswing mode or downswing mode.

How to Negotiate a Salary

We helped you stand out from the crowd. Your job search has paid off. Now it is time to make sure that you get the salary you want and deserve. For many getting their first job, there is not a tremendous amount of negotiating they can do. However, do not fall into the trap of feeling pressured into selecting a bad offer. You will still be able to negotiate and the following is information on how to get the best possible offer.
Prepare Yourself
The key to success in negotiating a salary is preparation, practice, knowing how much you are worth and knowing how much the offer is worth to you.
Know Your Worth
To properly negotiate your salary, you need to know what you are worth in your market. To understand what you are worth:

  1. Take a look at the skills assessment that you performed on yourself at the beginning of this process and try to assess how well your skills and qualifications meet the needs of the company offering you a position. In most cases, you will quickly realize that they need you as much as you need them.
  2. Look at online salary surveys for IT professionals. These surveys will give you a good general sense of the range of salaries and where you may fit in.
  3. Look at industry-specific trade publications to get more specific information. Most of these magazines publish an annual salary review. You may need to search for last year’s salary review edition (or if you are lucky, this year’s salary review edition). If you are looking at a salary review that is more than 6 months old, realize that industry-standard salaries may have gone up or down some during that time.
  4. Take your location and the cost of living into account. Larger cities with higher cost of living and places with greater demand for your specific skill set will often see higher pay, while more inexpensive places to live and places where the labor market is awash in qualified job seekers will often see lower average pay.
  5. Establish the range of salaries for your specific position and location.
  6. If you will bring a lot of specialized expertise or experience to a position, push for the higher end of the range. If you are less specialized or experienced, you may have to settle for the lower end of the range.

Know the Worth of the Package
Next, you will need to evaluate the total compensation package being offered. Look to the benefits, if any, included with the offer and evaluate them as they relate to you and your needs. Discount those that are unimportant to you and value those that are important. Benefits come in various forms:
Vacation
Does the company offer floating holidays? An especially generous vacation package? The opportunity to accumulate additional vacation? Personal days in lieu of sick days?
Retirement Plan
Does the company offer a retirement plan? Do they make matching contributions each year? If so, at what level? If they do not currently offer a retirement plan are they planning to in the future?
Health Insurance
Does the company offer insurance? How much does the company pay for insurance? Are your family members covered? If they cannot offer you insurance when you start, will they pay you cash to cover your current premiums until their coverage begins?
Other Insurance
Does the company offer life, disability or even homeowners insurance?
Tuition
Does the company pay for continuing education? Courses that will keep you up to standard? Will they pay for you to get an advanced degree part-time?
Flextime
Can you set your own hours or work from home?
Equity
Does the company’s package include options? If so what is the vesting schedule? What is the tax treatment of the options they offer? What percentage of the company do the options they are giving you represent? What is the exercise price?
  • For startups, do not fall into the age-old trap. Many people are very pleased to be granted 100,000 options because 100,000 sounds like a very big number. If the company has 500,000,000 shares outstanding, it is not as great an incentive.
  • For public companies, it is easier to determine the value of an option.

Meals
Does the company offer free meals if you work past a certain hour? Does the company offer a subsidized cafeteria?
Perquisites
Does the company have a gym? Do you get discounts to local retailers? Does the company have a credit union? Does the company offer day care?
Practice
Negotiation is a skill and as with any skill, practice makes perfect. Practice negotiation tactics and strategy on your own. Get a friend to play the role of the interviewer and keep practicing. Videotape your practice sessions and critique yourself. You will be amazed at how quickly you improve.
Negotiation Strategy
Salary negotiation is going to be part of any successful job search process. Here are some tips to guide you through the process.
Negotiating at the Interview Stage with a Recruiter
If a recruiter arranges your interview, he or she may tell you not to talk about money in the interview. The good part about this is that you can make the recruiter the party who is only interested in money. The bad part about this is that the recruiter, if he or she is not a good negotiator, could cost you an offer or the salary you desire if he or she is intractable. If you chose a recruiter, choose wisely.
Negotiating at the Interview Stage with a Recruiter
If a recruiter arranges your interview, he or she may tell you not to talk about money in the interview. The good part about this is that you can make the recruiter the party who is only interested in money. The bad part about this is that the recruiter, if he or she is not a good negotiator, could cost you an offer or the salary you desire if he or she is intractable. If you chose a recruiter, choose wisely.
If you use a recruiter, be direct and tell him or her your expectations. Whatever you do, if you sign an agreement not to talk about salary, do not break your agreement.
Negotiating at the Interview Stage Without a Recruiter
At any time prior to receiving a formal offer, you should politely push off any salary discussions. If you tell the company the lowest amount you will accept, that is what you are going to get. Negotiating without an offer in hand would consist of you trying to set the highest possible salary with which begin salary discussions while the interviewer would try to set the lowest possible salary from which to start the negotiations. For a successful negotiation:
Negotiating at the Interview Stage Without a Recruiter
At any time prior to receiving a formal offer, you should politely push off any salary discussions. If you tell the company the lowest amount you will accept, that is what you are going to get. Negotiating without an offer in hand would consist of you trying to set the highest possible salary with which begin salary discussions while the interviewer would try to set the lowest possible salary from which to start the negotiations. For a successful negotiation:
Understand the game
Know that all aspects of your job offer are negotiable. The key to your successful salary negotiation is that you must understand upfront what your priorities and needs are and then be able to negotiate with these priorities in mind.
Avoid discussing salary before receiving a formal offer
Before you have a formal offer, politely push off discussions of salary. Giving a salary you are comfortable with only gives the employer a baseline to work with. Here are some responses to help you respond to questions about your salary expectations before an offer is put on the table:
  • I would prefer not to talk about salary unless you are actually offering me a job.
  • I am comfortable with the advertised range.
  • I am comfortable with a salary commensurate with the position.
  • I am comfortable with the most recent Tech Magazine survey of the ranges for this type of position.
  • That is a good question. What were you planning on offering me?

Ultimately if you are forced to give a number, because you become too uncomfortable or fear losing the offer entirely, never give your real bottom line number. Add a cushion to your desired salary to give you room with which to negotiate.
Negotiating with an Offer in Hand
From your research you should know what you are worth. If you know your range and the company’s first salary offer comes within that range, do not feel obligated to accept it.
Negotiating with an Offer in Hand
From your research you should know what you are worth. If you know your range and the company’s first salary offer comes within that range, do not feel obligated to accept it.
Remember, employers and interviewers negotiate salaries for a living, and they would never put their absolute best offer on the table, first. (That said, this does not really apply to certain types of positions and companies who have lock step compensation structures. With these type of companies, you have a very limited ability to negotiate.)
Don’t be afraid to negotiate
Do not think negotiating makes you look pushy. Really, by negotiating salary and benefits you are making a positive impression on a company as to what your behavior as an employee will be like. It will prove you are a professional with good business sense.
Take Your Time
If you can, don’t accept an offer right away. To give you time to prepare for your negotiations, ask for a few days to consider the offer. If you don’t feel comfortable doing this, come prepared to negotiate.
Reinforce your interest
In your negotiations, reinforce your interest in the position, company, and industry. Let them know, throughout discussions, that you are interested in the job and the firm.
Be Honest
An employer will typically know when you are lying. If a prospective employer requests information about your latest salary and other benefits, do not inflate the truth in hopes of getting a larger pay package. If your salary is currently much lower than the salary you want, reframe the discussion by being direct about it and reselling yourself. For example:
“The chance to work in the chip industry really appealed to my academic interests coming out of school. I had the chance to take on more responsibility than your average grad at CAC Industries, so I was willing to accept a starting salary of $40,000. However, the experience I gained from this position really means I should be making closer to $85,000, which is what I am looking for.”
Negotiate beyond the salary requirements
Since you understand the worth of your total package from your research, if the prospective employer cannot match your salary requirements, try negotiating other items like your job description, title, scope of work, starting date, relocation expenses, retirement plan, vacation time, education expenses assistance, professional organization and gym memberships, stock options, bonus, and medical, dental, and other insurance plans.
Silence is Your Friend
Keep negotiations going by staying somewhat flexible in your demands and when in doubt pause and keep quiet. If one of your demands is met by silence, don’t panic; let your prospective employer make the next move. If you want to make a counter offer try:
“John, thanks for the offer, ABC Corporation is offering 25% more.” Say nothing and wait for them to respond.
Be Persistent
If the prospective employer cannot meet any of your demands, try negotiating long-term items, including an automatic pay increase after an annual review, fast track review for a promotion or an automatic benefits increase after your first six months.
Get the offer in writing
Once you agree to a total package, get the final offer in writing.
Remember, your negotiations for the best compensation package will help form the beginning of your relationship with the company. By researching baseline salaries, determining your priorities, and following the simple guidelines set forth above, you can successfully negotiate your way to the best compensation package possible.
 

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